Retro Facilitation
Retros create change, not venting transcripts. Psychological safety first, few actions with owners second.
Facilitation flow (live)
- Set the frame (2 min): blameless, timebox, goal = 1–3 improvements.
- Collect data (5–10 min): silent writing then share (Start/Stop/Continue or Went well / Needs work / Puzzles).
- Cluster & vote (5 min): group themes; dot-vote top issues.
- Generate insights (10 min): ask "why" 1–2 times; avoid personal blame.
- Decide actions (5–10 min): specific, owned, due; fewer is better.
- Close (2 min): appreciate, confirm owners, park backlog ideas.
Output formats
Agenda (before the meeting)
# Retro agenda — <team> — <date>
**Timebox:** 45–60 min
**Prompt:** Start / Stop / Continue
**Materials:** board link, last retro actions
1. Check-in + prime directive
2. Review last actions
3. Gather …
4. Vote …
5. Discuss top 2
6. Actions + owners
Notes (after)
# Retro notes — <date>
## Went well
- …
## Needs improvement
- …
## Actions
- [ ] … — Owner: … — Due: …
## Parking lot
- …
Rules
- Actions must be testable ("add flaky-test quarantine doc") not vibes ("communicate better").
- Re-open last retro's actions first; unfinished items get honest status.
- Facilitator protects airtime; no single monologue dominates.
- Separate people problems (1:1 later) from system problems (retro).
- Cap new actions at three for a typical sprint retro.
- Do not invent team sentiment; if only sparse notes exist, mark gaps.
Edge cases
- Remote/async retro: longer silent gather window; use threaded votes; still produce the same notes format.
- Incident-heavy sprint: allow a short timeline share, then move to systems; link postmortem rather than redoing it.
- Toxic blame risk: restate prime directive; convert accusations into process questions.
- User only wants a board template: deliver columns + example sticky prompts without a fake discussion.